Reception & Client Services Support – Sunshine Coast Accounting Firm
We're on the hunt for a friendly, organised all-rounder who loves getting things done behind the scenes. If you're someone who enjoys variety, takes pride in supporting a team to ensure it keeps running smoothly, and wants to be part of a genuinely great small office — this could be the role for you.
We're a well-established but growing accounting firm on the Sunshine Coast. We've got a cracking team, an exceptional small-business-focused client base, and we look after around 200+ family groups (95%+ business owners). When our books are open we only take on referrals — so our clients are loyal, easy to work with, and value what we do.
We're busy, growing, and need someone who wants to work hard, have a laugh, and make a big impact by providing invaluable support across the team.
The role
You'll be the first point of contact for our clients and the go-to support for our accountants. Because we're a small team, this role covers a bit of everything — from being the friendly face at reception to providing admin and client support behind the scenes.
Day to day, that means:
* Greeting clients and managing phones, emails and appointments
* Assisting with document preparation, lodgements and general office administration
* Keeping client records up to date and office systems running smoothly
* Maintaining office spaces such as the kitchen, stationery and records
* Helping out wherever needed to keep the team on track
Who you are personally
You'll fit right in if:
* You're organised, reliable, and love keeping things running smoothly.
* You're a people person — friendly, approachable, and happy to help clients and your team.
* You take pride in supporting others and making a real impact behind the scenes.
* You're observant and detail-oriented, which means you can stay one step ahead, keep the office ticking, and spot opportunities to make things better.
* You communicate clearly, whether it's answering a client question, coordinating appointments, or keeping the team in the loop.
* You enjoy variety — no two days are the same, and you like having a hand in lots of different tasks.
* You're happy to roll up your sleeves, tackle challenges, and take ownership of your work.
Why work for Hardy Advisory?…
We're a small, tight-knit team of eight — no drama, no politics, just a group of people who work hard and genuinely enjoy each other's company.
Here's what makes working with us a little different:
* Location perks: our office is just a street from the beach — perfect for a before work swim or an afternoon stroll
* Eats: a handful of great local cafés nearby for your coffee obsession (or avocado toast)
* Stay active: Gyms and Pilates studios are close by, plus our regular team walks to stretch the legs, breathe fresh air, and have a laugh
* Celebrate together: your birthday, end-of-year Christmas party and end-of-financial-year team retreat (most recent retreat - The Brisbane Star Grand)
* Flexibility & growth: we're open to full-time or part-time arrangements and want someone who can grow with us while making a real impact in the team
It's more than a job — it's a place where your contribution matters, your input is valued, and work doesn't feel like work.
A bit about Hardy Advisory …
We are Hardy Advisory.
We're a tight knit, family orientated team working together to help small business owners and their families Protect their Prosperity.
We're best known for comprehensive tax planning and sophisticated asset protection and estate planning.
We're growing rapidly, and need great team members to go to the next level.
Our focus is small business owners turning over between $500k and $10 million per year.
We are a completely cloud-based firm.
To apply…
To apply submit an application using Seek, and we will review and be in touch ASAP.
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