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This range is provided by Datacom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$60,000.00/yr - A$65,000.00/yr
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About The Role (your Why)
This dynamic role supports one of our most successful teams by providing exceptional customer service and support sales growth within our business. You'll leverage your previous IT hardware experience to develop and maintain strong relationships with existing and new clients and suppliers. You will work with our sales team to support the sales process from proposal to close. This is a fast-paced environment where you'll hit the ground running and can contribute directly to the team's success, with potential for career advancement.
We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
Please note: Due to the security requirements of our customers, this role is only available to Australian Citizens only **
What You'll Do
As
Sales Support Coordinator
you will:
Receive, quote and review hardware requests, liaise with external suppliers and distribution teams to ensure timely delivery of orders to customers
Plan and prioritise sales support activities towards achieving agreed business goals, whilst managing your time and productivity
Identify sales leads and escalating them to Business Development Managers
As a skilled specialist, this positioncompletes tasks in resourceful and effective ways
Maintain sales statistics, records of sales performance and the customer database
Provide administrative support for the production of tenders, bids and other sales related documents
Receive, handle or escalate customer complaints related to the sale of our products/services
Identify opportunities for continuous improvement to build a culture of service excellence
Displays a high level of operational discipline, ensuring Datacom and client processes, policies and procedures are followed and adhered to
Promote a positive culture within the team
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.
Requirements
What you'll bring
We are looking for someone with at least 2 years experience within the ICT sector. You will ultimately posses the following skills and attributes:
Sound IT hardware product and services knowledge
Excellent customer/vendor relationship building and management skills
Ability to frequently interact and network with a variety of stakeholders and team members within own area of expertise
Strong verbal and written communication skills
Proven analytical and problem-solving skills
Detailed with good organisational skills
A team player and also have the ability to work independently
If you're a customer-focused professional with a passion for technology and driving sales, we encourage you to apply!
Benefits
Why join us here at Datacom?
Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting current challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full time
Job function
Job function
Information Technology
Industries
Non-profit Organizations and Primary and Secondary Education
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