Are you organised, proactive, and enjoy helping people? Step into a role where every day is different, and every task supports the essential services that keep our community moving.
This is your opportunity to be the friendly face and reliable support behind our Infrastructure Directorate. From guiding community enquiries to supporting developers and engineers, you will be a key player in ensuring smooth operations and great customer experiences.
What you will be doing
As our Infrastructure Concierge & Administration Officer, you will be the first point of contact for all infrastructure related enquiries while also providing crucial administrative support. Your role will include:
* Delivering friendly and efficient reception and customer service
* Preparing documents, agendas, minutes and reports
* Recording customer requests and managing enquiries
* Liaising with developers, engineers and authorities
* Administering planning and subdivision referrals through Greenlight
* Organising meetings, bookings and general office support
* Assisting with research, filing systems and vehicle bookings
* Contributing to business process improvements
About You
You're a confident communicator with strong admin skills and a genuine commitment to helping others. You bring professionalism, warmth and the ability to stay organised in a busy environment.
You will bring:
* 5+ years' experience in administrative or clerical roles (preferred)
* Excellent customer service and reception skills
* Strong computer and multitasking abilities
* Clear and effective written and verbal communication
* A proactive, solutions focused attitude
Note: A Police Check will be conducted on the preferred candidate.
Desirable extras:
* Business administration qualification
* Local Government experience
* Ability to interpret basic engineering plans
Why Join Us?
When you join our team, you are not just taking on a role, you are becoming part of a supportive community minded organisation that values growth, collaboration, and work-life balance.
We offer:
* A competitive salary of approximately $78,873 per annum plus 15% super
* A stable, permanent role with real work-life balance
* Ongoing training and development
* 17.5% annual leave loading
* Subsidised gym memberships
* An active social club
Applications close
12 noon on Friday, 27 March 2026
Ready to make a difference?
If you're passionate about great service and want to play a key role in supporting community infrastructure, we'd love to hear from you.
How to Apply
1. Review the Position Description
* Visit the Swan Hill Rural City Council Careers page and select the job you're interested in.
* Download and read the Position Description carefully to understand the role and requirements.
2. Prepare your application
Your application should include:
* Cover Letter – Introduce yourself and explain how your experience aligns with the position requirements.
* Current Resume – Include your employment history, qualifications and relevant experience.
3. Submit your application online
* Click the Apply Now button on the job listing.
* Upload your Cover Letter and Resume (preferably in PDF format)
* Complete the online application form and click Submit .
4. Need Assistance?
For questions about the role or application process, contact the Human Resources team at or 5036 2333.