About Heffron-Consulting:
We have been a leading provider of SMSF services and products to our community of advisers, accountants, and trustees for twenty-five years. As a founder business with deep technical expertise, we leverage our knowledge through our people, processes, and platforms. Our goal is to educate our partners and clients, enabling them to make informed decisions about their financial future.
We prioritize the well-being of our employees, supporting them in balancing professional and personal life. We offer this role as a part-time, hybrid position, allowing for flexibility across five weekdays.
The Role:
The Accounts Receivable Manager plays a critical role in our Finance function, focusing on relationship management, efficient invoicing, and effective debtor management to improve our debtor profile sustainably.
This position reports to the Chief Financial Officer (CFO) and works collaboratively with a team of five, including one direct report. The team's responsibilities encompass accounts receivable, project delivery, financial control, financial management, and reporting.
Key Responsibilities:
* Debtor and Cash Flow Management:
o Utilize systems, processes, and communication methods to follow up on payments owed in a timely manner.
o Partner with Client Relationship Managers to collect payments while maintaining respectful client relationships.
o Determine when debt collection should be outsourced.
o Establish and communicate metrics to measure successful debtor management.
* Accounts Receivable:
o Review and approve accounts receivable, audit billing runs, and disbursements.
o Review direct debit payment runs.
o Improve manual processes, including invoicing, and establish service level agreements with stakeholders.
* Business Partnering:
o Foster collaboration with internal teams and networks to achieve optimal outcomes for Heffron-Consulting.
o Consider client experience when implementing process changes.
* Improvement Projects:
o Stripe automation
o Updating policies and procedures
o Product and service billing
Requirements:
* Experience with NetSuite or similar ERPs
* Advanced Excel skills, including formulas, data structuring, reporting, and data insights
* Previous AR management experience
* Demonstrated success in implementing change and project management
* Confident communication style, including written, verbal, listening, influencing, and negotiation
* Planful and organized, with ability to prioritize high-value work
* Able to work collaboratively within a finance team and broader stakeholder group
* Tenacious with attention to detail
* Excellent problem-solving skills, with ability to think creatively