About the Receptionist Role
The Receptionist plays a vital front-line role in ensuring a welcoming, safe, and well-organized experience for all participants.
This role is responsible for participant check-ins and check-outs, effective communication and support, payment processing, general administration, and maintaining accurate records.
The receptionist also coordinates with external service providers and internal teams to ensure operational efficiency and participant satisfaction.
Key responsibilities include:
* Managing participant check-ins and check-outs
* Providing exceptional customer service and support
* Processing payments and maintaining accurate records
* Coordinating with external service providers and internal teams
Required Skills and Qualifications
Previous experience in a receptionist, administrative, or visitor accommodation/hospitality environment preferred
High-level interpersonal and communication skills with a calm and professional manner
Strong computer literacy, especially in data entry and database management
Commitment to confidentiality, integrity, and respect for participant privacy
Ability to work effectively in a team environment
Proactive problem-solving skills
Time management and organizational skills
Safeguarding Children & Young People
CatholicCare NT is committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities.
Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card, together with Social Media and Adverse Media Checks.