Job Overview
We are seeking a highly skilled and motivated ICT Customer Support Officer to join our innovative team. This role includes both hardware and software support and is critical in maintaining and enhancing our technological infrastructure, ensuring seamless operations, and supporting our commitment to excellence in patient care.
Benefits
* Competitive salary commensurate with experience
* Annual Salary from $80,000 to $95,000 for 38 hours per week, plus superannuation
* Opportunity to work with cutting-edge dental technology
* Professional development opportunities
* Sponsorship for the right international candidate to work in Australia
Task & Responsibilities
* Determining software and hardware requirements to provide solutions to problems
* Responding to inquiries about software and hardware problems
* Adapting existing programs to meet users' requirements
* Installing and downloading appropriate software
* Ensuring efficient use of applications and equipment
* Implementing computer networks
* Set up and maintain patient database systems
* Ensure data integrity and security
* Implement backup and recovery procedures
* Optimize database performance for quick access to patient records
* Integrate database with other clinic systems (e.g., appointment scheduling, billing)
* Create custom reports for business analytics and patient care insights
* Ensure compliance with data protection regulations
Qualifications & Experience
* Minimum Diploma level qualification in Information Technology, Computer Science, or a related field
* Minimum 3 years of experience in ICT support roles
* Strong knowledge of database management and cybersecurity
* Familiarity with healthcare IT systems and regulations
* Excellent problem-solving and communication skills
About the Company
Alexander Drive Dental Clinic is a well-established dental clinic in Dianella that operates after hours for your convenience. We strive to ensure that your general dental and cosmetic dental needs are achieved, giving you that perfect smile every time. We have a team of friendly dentists in Perth ready to advise whatever your dental need is.
We have a range of dental treatments to give you the perfect smile you deserve. Our dental treatments include dental implants, general dental check-up for your family, cosmetic dentistry, teeth whitening, Invisalign and much more.
Job Details
* Work Type: Full time
* Salary: $80,000 - $95,000
* Job Publish: 06-05-2026
* Job Expire: 05-06-2026
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