Canberra based role
- Outstanding team environment
- Multiple roles
**Responsible for first line support within the Australia region for a well-established environment, you will oversee successful ticket resolution, and provide support for customer problems across hardware and software.**
- Helpdesk / service desk / desktop support
- Incident management
- Application Support
- Customer support via chat, ticketing, screen sharing and video
- Mac and PC
- MFA tools (eg.
Okta, Duo)
- Jira, Confluence, Slack, Google Apps, MS Office
In addition to this, knowldege of ITIL would be highly regarded. NV2 / TSPV clearance required.
**Interested? Know someone who might be? Please send your CV through ASAP, as this role is ready to interview immediately!**
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