Job Description
Deliver exceptional customer service to internal and external library customers, supporting the Collection Management Team Leader. Key duties include responding to customer inquiries, processing library stock, managing spreadsheets, maintaining records, liaising with suppliers, and facilitating the selection and delivery of materials to housebound readers.
Required Skills and Qualifications
* Previous experience working in a customer service environment
* Developed interpersonal skills to effectively work in a team environment
* Proficiency in computer applications such as Microsoft Excel and Outlook, along with digital skills for utilising online library resources
* Time management and problem-solving skills
Benefits
By joining our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
Others
It is desirable but not necessary to have experience in the public library environment and relevant resources.