Customer Service & Accounts Administration Assistant
Instant Colour Press Pty Ltd – Belconnen, ACT
About Us
Instant Colour Press is a well-established printing business with over 40 years of experience, proudly servicing customers across Australia. We are known for our fast turnaround, high-quality work, and personalised customer service.
Customer experience is at the heart of everything we do, and we're looking for someone who shares that focus to join our friendly team.
About the Role
We are seeking a personable and organised Customer Service & Accounts Administration Assistant to be the first point of contact for our customers while supporting our day-to-day operations.
This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and can also manage administrative and accounts tasks efficiently.
Key Responsibilities
* Providing high-quality customer service in person, over the phone, and via email
* Assisting customers with enquiries, quotes, and print job requests
* Managing accounts and general administrative duties
* Handling incoming phone calls and coordinating customer requests
* Supporting the team to ensure smooth day-to-day operations
* Building positive relationships with customers and ensuring repeat business
Skills & Experience
* Strong customer service skills with a friendly and professional approach
* Previous experience in a customer-facing role (highly regarded)
* Administration and/or accounts experience (preferred)
* Comfortable answering and managing phone enquiries
* Experience with MYOB or similar accounting software (desirable but not essential)
* Printing industry experience is an advantage, but not required
* Strong attention to detail and organisational skills
What We Offer
* Stable, full-time position
* Supportive, close-knit team environment
* A role where customer interaction is valued and appreciated
* Opportunity to develop skills across customer service, accounts, and administration
* Convenient Belconnen location (close to Westfield)
Position Details
* Hours: Monday to Friday, 8:00am – 4:00pm
* Location: Belconnen ACT
How to Apply
If you enjoy working with people and take pride in delivering excellent customer service, we'd love to hear from you.
Click Apply Now or email your resume to:
*****@instantcolourpress.com.au