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Service programme manager

Cairns
beBeeLeadership
Posted: 14 September
Offer description

We are seeking a seasoned leader to manage our residential crisis accommodation services. This role requires strong interpersonal skills and collaboration with other divisions to create exceptional client experiences.


Key Responsibilities

* Lead a team to deliver service programs and ensure alignment with organisational goals.
* Manage the accommodation site to support clients and operational delivery.
* Collaborate with internal teams and external stakeholders to ensure seamless service delivery and positive client experiences.
* Foster an inclusive, respectful environment and ensure compliance with organisational policies and procedures.


Requirements

* Extensive experience leading teams and delivering program services in line with organisational goals.
* Experience working within government funded programs.
* Ability to build and maintain relationships with stakeholders, including government bodies and community organisations.
* Demonstrated leadership qualities with the ability to motivate and effectively lead a team.
* Comprehensive knowledge of organisational programs, policies and operations.
* Tertiary qualifications with relevant industry experience or extensive industry experience.

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