Transform lives by delivering exceptional customer experiences as a key point of contact for clients.
About the Role:
This pivotal position is dedicated to ensuring seamless interactions from start to finish. Responsibilities include:
* Establishing strong rapport with clients and providing top-tier service.
* Assisting with bookings, consultations, and front desk operations.
* Conducting initial hearing checks and supporting Hearing Care Professionals.
* Ensuring adherence to store administration guidelines.
* Managing sales stock levels and post-sales services.
* Overseeing clinic operations to guarantee smooth functioning.
Requirements include:
* Previous sales and clienteling experience with a track record of meeting targets.
* A customer-centric approach and ability to build strong client relationships.
* Excellent communication skills and attention to detail.
* A proactive attitude and willingness to support team members.
* Knowledge of luxury Australian and international brands (preferred).
To thrive in this role, you'll need to demonstrate:
* Proven administration skills with a focus on compliance.
* Enthusiasm, approachability, and dedication to delivering exceptional customer service.
* Strong organizational and multitasking abilities.
* A drive to exceed KPIs and targets.
* Hold full working rights and a valid Australian driver's license.
In return for your hard work and dedication, we offer:
* Competitive salary with commission opportunities.
* Discounted private health insurance and corporate benefits.
* Comprehensive training and career development opportunities.
* A day off to celebrate your birthday.
* Company-provided uniform and laundry allowance.