Make a difference – so, what is the role?
Please note this is a 12‐Month Fixed‐term contract to cover Maternity Leave, working on a part‐time basis 22.5 per week – 3 days in the office.
To act as a first point of contact for the clients, visitors and employees of the Reckon Group. To provide administrative support to the business and to assist with the management of office facilities.
Responsibilities
* Answer and direct incoming calls and respond to customer enquiries via phone and email
* Meet and greet visitors, ensuring all guests are signed in according to procedures
* Manage incoming and outgoing mail and parcels, including courier coordination
* Respond to general office enquiries
* Act as primary point of contact for office maintenance issues between employees and building management
* Liaise with building management, cleaning services, and other vendors as required
* Oversee office layout, furniture, fittings, and general upkeep of office facilities
* Ensure meeting rooms are set up daily and maintained to a high standard
* Coordinate office maintenance, alterations, and equipment servicing
* Manage upkeep of the office kitchen and pantry areas
* Coordinate weekly grocery orders for the North Sydney office and ad hoc orders for the Adelaide office
* Order and maintain office and kitchen supplies
* Generate purchase orders for HR, management, and office‐related expenses
* Assist with administration of bank data
* Book meeting rooms and arrange catering as required
* Coordinate travel and accommodation for all employees via the corporate booking tool
* Organise employee events, social activities, and wellbeing initiatives
* Coordinate internal conferences (e.g. Strategy, Consulting, Support teams)
* Provide administrative support to the People and Culture team
* Assist with employee onboarding and offboarding processes
* Support WHS compliance across office and work‐from‐home environments
* Assist with WHS administration and coordination, including fire wardens, first aiders, and workplace inspections
* Provide PA support to the Senior Management team as required
* Perform other ad hoc administrative duties as required
Ideally you'll have
* Previous experience in a reception, customer service, or administrative role
* Must have a professional and customer focused nature, with a positive "can do" attitude
* Confident computing ability including intermediate MS Office skills
* Excellent oral & written communication skills, with the ability to interact with people at all levels
* Excellent organisation and time management skills, with ability to manage multiple tasks
* Must have excellent attention to detail
* Wellbeing activities throughout the year from painting classes to R U OK initiatives
* Paid parental leave, life leave and study leave
* Social committee running events all year round and social clubs to bond with people with similar interests
* Free counselling services through our Employee Assistance Program
* LinkedIn learning available to all employees with access to over 16,000 courses
* Coaching and mentoring program to excel your career
* Recognition tool open to all employees to nominate great work
* Future leaders and innovation squad known as 'Thinktank' open to all employees
* Fully stocked kitchens
* Recently renovated office with plants throughout
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