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Client director

Melbourne
Lockton
Posted: 9 June
Offer description

* Work for the world’s largest privately owned insurance broker
* Senior leadership role managing the Real Estate Business (Growth and Existing Book)
* Strategic client engagement, people leadership and business growth focus

Are you an experienced insurance broking leader with a passion for partnering with organisations that make a genuine impact in the community? At Lockton, we look for people who want to make things happen — professionals who are commercially astute, client‑focused, and motivated to deliver exceptional outcomes.

We have an exciting opportunity for a Client Director to join our Real Estate team in Melbourne, leading a complex portfolio of values‑driven clients while focusing on new business development.


What will you be doing?

* Act as the primary relationship owner for a complex Real Estate portfolio.
* Deliver need‑based, strategic insurance and risk solutions aligned to Real Estate clients.
* Provide trusted advice to senior executives, boards and governing bodies.
* Develop and execute renewal strategies that reflect funding structures, regulatory obligations and operational risk profiles.
* Build and maintain strong relationships with clients, insurers and specialist markets.


Business Growth & Retention

* Drive sustainable and profitable portfolio growth while upholding professional and compliance standards.
* Identify and pursue new business opportunities through cross‑marketing and sector relationships.
* Lead new business pursuits, tenders and prospect engagement.
* Contribute to strong client retention through exceptional service, advocacy and broking standards.
* Mentor, coach Client Managers and Associates.
* Role model Lockton’s values, ethical standards and compliance expectations.
* Support career development through regular performance check‑ins and development plans.
* Foster an inclusive, collaborative and purpose‑led team environment.


To be successful in this role, you will need to:

* Be deeply client‑focused with strong commercial judgement.
* Confidently engage at executive, Board and stakeholder level.
* Demonstrate strong leadership, mentoring and influencing skills.
* Balance strategic oversight with hands‑on portfolio leadership.


You will need the following experience and qualifications:

* Extensive experience in insurance broking or financial services.
* Tier 1 Insurance Broking Certificate / Level 5 Certificate in Financial Services.
* Diploma of Financial Services (Insurance) preferred.
* Bachelor’s degree in business, finance or related discipline (MBA desirable).
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