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Assistant store manager - helensvale

Gold Coast
at
Assistant Store Manager
Posted: 22h ago
Offer description

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Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.

By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 73 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home!

Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Assistant Store Manager role at our Helensvale store. As an Assistant Store Manager at Pillow Talk, you’ll partner with the Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance on a regular basis and collaborate with the Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth. You’ll coach your team in the art of communicating our brand story, evoking in-store passion and brand loyalty with team members and customers alike, and empower your team by demonstrating how their efforts align with the business strategy.


A bit about you...

* Experience in commercial, customer‑centric supervisory/Assistant Store Manager role
* Strong commercial acumen and ability to support the Store Manager in the overall running of the store and leading teams to consistently achieve revenue targets
* Fashion or trend‑oriented with strengths in visual display and stock optimisation
* Operational agility with a strong inventory management capability
* Consultative selling experience with proven ability to train and coach in the art of consultative selling
* Entrepreneurial spirit with a track record of creating, collaborating, and implementing ideas to improve store trade
* Strong delegation skills with the ability to drive team productivity


Why we think you should consider joining the Pillow Talk Tribe!

* Retail Award Level 4 rate, plus super, and generous monthly performance incentives (circa $11k pa)
* Generous store discount after qualifying period – T&C's apply
* Free onsite parking
* 100% Australian‑owned and operated company
* Experience the advantages of our Flare partnership—Novated Leasing and a host of other benefits await!
* One of the largest linen and homewares specialists in the country
* Opportunities for further learning and career growth
* Warm, friendly and supportive work environment
* Passionate and knowledgeable team
* On‑trend, high‑quality products that make "selling" a true pleasure
* Family values and a culture of inclusivity and belonging

Our business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe apply below!


We are a CircleBackInitiative employer, which means we commit to responding to every person who expresses interest in working for us.

Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.


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Your application will include the following questions:

* Are you legally entitled to work in Australia?
* Do you have any medical conditions or pre‑existing injuries that could prevent you from performing the inherent requirements of the job you are applying for?
* Please select the employment types you would be willing to accept:
* Please detail your salary expectations (exclusive of Superannuation):
* Please use the box below to confirm your preferred store locations:
* How did you find out about the position?
* If you have been referred by someone who works here, make sure you tell us their name so that they can be flagged for our employee referral reward program.(Leave blank if not relevant to you).

For over 40 years, we’ve dedicated ourselves to helping people find true comfort – not just in our thoughtfully designed homewares but in the homes and hearts they help create. With over 70 stores and a thriving online presence, we’re proud to connect with communities across the country. At Pillow Talk, comfort extends beyond our products. It shapes our workplace culture. We’re committed to fostering a respectful, inclusive, and inspiring environment for our incredible team. We’re excited to share our story, celebrate our team, and invite you to explore opportunities to join us. Here’s to celebrating comfort – together.

Perks and benefits Australian‑Owned and Operated 60% Store Discount Generous Retail Monthly Performance Incentives Flare Partnership Support Office Free Gym Access with Daily Classes Free Onsite Parking Brand New Support Office

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as an Assistant Store Manager

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