* Pakenham-based role managing a portfolio of retail assets across Melbourne’s South-East.
* Full-time, permanent position with long-term career development opportunities.
* Supportive team environment, offering flexible start and finish times.
Who are we looking for?
* Minimum 2 years commercial/retail/industrial (as required) experience in the facilities and/or property industry.
* Trade qualification in electrical, mechanical engineering or plumbing; or significant work experience. and demonstrated success in a similar role or related industry.
* Hold a valid driver’s licence for the performance of their duties.
* Solid understanding of all facets of Facilities Management.
* Excellent written and oral communication skills.
* Practical approach with a “can do” attitude.
The Role
We are seeking an experienced Retail Operations Manager to oversee a portfolio of assets located South-East of Melbourne. In this role, you will be responsible for ensuring the efficient day-to-day management of each site. The ideal candidate will have prior experience in shopping centre management and will understand the intricacies of a retail asset.
Key Responsibilities
* Ensure a Planned Preventive Maintenance Program is established and managed appropriately.
* Be the primary contact for technical and maintenance advice.
* Day-to-day management of all matters relating to operations, engineering, risk and compliance.
* Provide recommendations to improve efficiencies on maintenance and operational issues.
* Conduct regular inspections of the entire property, including all common areas and plant rooms.
* Carry out asset and plant inspections inclusive of accessing rooftop ladders for monthly roof inspections.
* Ensure that the Emergency Evacuation Training and Procedures for the property are compliant and adhered to.
* Assist the Centre Manager to drive sustainability goals including waste / recycling, energy, and water efficiencies.
* Develop relationships with other Knight Frank Australia service lines and team members.
About Knight Frank
Knight Frank Australia is part of the world’s largest privately owned property consultancy. We specialise in transactional and advisory services, covering the acquisition, sale, leasing, and management of commercial properties from office buildings and retail spaces to industrial assets.
What’s in it for you?
* Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday!
* Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition
* Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault.
* Inclusive & community-focused culture – Proud winners of Property Council of Australia Award for Innovation & Excellence Award for Diversity, Equity & Inclusion!
* Innovative technology & tools – Work with cutting-edge property platforms and tools.
We value diversity
Different perspectives make us stronger. We welcome people of all genders, cultures, abilities, and experiences.
Important to know
* You must have valid Australian working rights to be considered.
* A police check is required for successful candidates.
* We use AI tools to assist with hiring, but people make the final decisions.
* We are currently NOT accepting candidates via an agency, we have PSA’s in place.