VIV FOODS PTY LTD T/A PIATO is hiring a Full time Restaurant Supervisor role in Cairns City, QLD. Apply now to be part of our team.
Job summary:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $75,000 - $85,000 per year
- This is an immediate start position
Position: Restaurant Supervisor
Company: VIV FOODS PTY LTD
Location: Pier Point Rd, Cairns
About Us:
VIV Foods Pty Ltd operates the restaurant ‘Piato,’ located in the vibrant suburb
of Pier Point RD, Cairns. Known for delivering exceptional dining experiences, we are
seeking a skilled and experienced Restaurant Supervisor to lead and oversee front-
of-house operations while maintaining the highest standards of service.
Role Overview:
As the Restaurant Supervisor at Piato, you will be responsible for managing the daily
operations of the restaurant, ensuring smooth service, and leading the front-of-house
team to deliver exceptional dining experiences. This position requires a proactive,
detail-oriented individual with strong leadership and organizational skills.
Key Responsibilities:
- Team Leadership:
- Supervise, train, and mentor front-of-house staff to ensure excellent service.
- Coordinate staff schedules to ensure adequate coverage during service hours.
- Conduct pre-service briefings and provide clear communication of service
expectations.
- Operational Management:
- Monitor and maintain restaurant standards, including cleanliness, presentation, and
ambiance.
- Manage inventory levels for front-of-house supplies and liaise with suppliers as
needed.
- Ensure compliance with health and safety regulations.
- Customer Service:
- Greet and interact with guests to ensure satisfaction and address concerns
promptly.
- Manage reservations and oversee seating arrangements to optimize service flow.
- Handle customer inquiries, feedback, and complaints professionally.
- Financial Oversight:
- Monitor daily financial transactions, including cash handling and POS system
management.
- Assist in tracking revenue and expenses to meet performance targets.
- Provide input into pricing strategies and promotional activities.
- Wine and Beverage Service:
- Oversee the wine and beverage program, including staff training on pairings and
service.
- Ensure compliance with licensing regulations.
Qualifications and Skills:
- Certificate IV in Hospitality or equivalent (mandatory).
- Minimum of 1 year of full-time relevant supervisory experience (at least 20 hours
per week).
- Proven leadership and team management skills.
- Strong knowledge of food and beverage service procedures.
- Excellent communication, problem-solving, and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays.
Job Details:
- Employment Type: Full-time
- Salary: $75,000 – $85,000 per year
- Schedule:
- 8-hour shifts (day, afternoon, and evening)
- Supplementary Pay:
- Performance-based bonuses
Work Location: In-person at Piato, 1 Pier Point Rd, Cairns.
Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Benefits:
- Employee discount
- Visa sponsorship
Supplementary Pay:
- Overtime pay
- Performance bonus
Experience:
- supervisory: 1 year (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person