The People Services Section provides support and guidance on all areas of personnel case management, including probation, performance management, medical case management, behaviour, and general Human Resource (HR) matters. Our focus is to deliver high quality, timely, individually tailored advice and guidance to management on a variety of people issues that range in complexity and sensitivity. We work closely with both internal and external stakeholders at all levels including the Senior Leadership Group, partnering on current and emerging people challenges in support of key people initiatives.
The role of the HR Case Manager oversees daily case management activities and leads the implementation of related HR projects, while maintaining the upmost levels of integrity, confidentiality and professionalism. The ability to operate in a fast‐paced operational environment and meet tight deadlines while managing competing priorities is crucial to this position, as are effective stakeholder engagement stills and problem solving abilities.
We are a small team of dedicated, high performing professionals who strive to make a positive difference for our people. Our work environment is characterised by flexibility, achievement, mutual trust, respect and a strong sense of satisfaction that comes from being challenged as a valued ASD employee.
ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies. In line with the Australian Public Service Commissioner's Direction 2022, upon completion of the recruitment activity, the merit pool will be available to locations across Australia.
Our Ideal Candidate
* Interpreting and applying relevant HR and subject matter expertise to relevant legislation, frameworks, policies and procedures.
* Strong stakeholder engagement and a demonstrated ability to work collaboratively with a range of diverse stakeholders, including senior managers.
* Experience leading and implementing strategic HR initiatives and projects.
* Demonstrating high attention to detail, with accountability for your own work and a commitment to the accurate and timely completion of tasks.
* Communicating clearly through excellent written and verbal communication skills, with strong interpersonal capability to influence, negotiate and build productive working relationships.
* Working effectively in a fast paced environment by managing competing priorities and triaging workloads to meet key deliverables both independently and as part of a team.
* Demonstrating customer service skills, with experience delivering high quality, customer focused outcomes.
* Exercising sound judgement, discretion and integrity, including maintaining confidentiality and privacy whilst managing sensitive information appropriately.
* Experience in managing a team including day‐to‐day oversight, managing performance and knowledge transfer activities.
Desirable Qualifications, Experience or Training
Tertiary qualifications, industry certification or equivalent experience in human resources or a discipline related to the role are highly desirable but not mandatory.
Application Closing Date: Sunday 10 May, 2026
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