Senior Ecommerce Expert
We are looking for a seasoned ecommerce expert to join our team. This senior role combines campaign execution, technical troubleshooting, content management, platform optimization, and reporting expertise.
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About the Job
1. Liaise with internal stakeholders to recommend site features, resolve technical issues, and improve usability.
2. Maintain up-to-date product listings, descriptions, and product ranking/concentration.
3. Develop and maintain product plans with product teams to ensure new product launches and product discontinuation are actioned online.
4. Ensure customer data security, privacy, and utilisation processes comply with regulations in all locations.
5. Produce post-campaign performance reports and ongoing dashboard insights across key ecommerce KPIs.
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Required Skills and Qualifications
* Considerable ecommerce experience in a technically focused role.
* Deep knowledge of Shopify Plus, including multi-store and multi-region functionality.
* Experience with key platforms including Klaviyo, Google Analytics (UA + GA4), Yotpo, and CMS tools.
* Strong understanding of SEO, CRO, tagging, HTML, and general digital infrastructure.
* A track record of owning campaigns end-to-end with tight deadlines and cross-functional input.
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Benefits
* Dog-friendly offices.
* Staff discounts on company products.
* Learning and development budget to grow your skills.
* Birthday leave, take the day off to celebrate you.
* Generous parental leave.
* Hybrid work environment.
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Our Culture
We believe diversity makes us better. Our team is creative, pragmatic, and driven by the mindset that 'anything is possible.' We love what we do, the impact it has, and we bring passion, creativity, and energy into every project.