Support our Accounting Operations - We're looking for a capable, proactive Administration Officer to support our Tax & Accounting team and help deliver an exceptional client experience.
About Us
My Fortress is North Queensland's largest integrated financial services group, proudly supporting our community for over 37 years.
With Accounting & Tax, Financial Planning and Mortgage Broking under one roof, our purpose is simple: to inspire our community to be financially fit.
We live by our values of being Connected, Assertive and Reliable. We're building a team of people who take pride in their work, care about clients, and want to grow their careers.
The Role
As part of our accounting team, you'll provide high-quality administrative and operational support to our accountants and tax professionals—keeping workflows organised, deadlines on track, and clients well looked after. You'll work closely with other administration professionals across the business and contribute to ongoing improvements in our systems and processes.
Your key responsibilities will include:
* Schedule client appointments and support new client onboarding
* Provide administrative support across tax and accounting workflows (including data entry, filing and document management)
* Manage documentation, correspondence and record keeping
* Support lodgements and compliance processes, maintaining accuracy and confidentiality
* Act as a point of contact for clients and internal stakeholders, responding to enquiries as required
* Coordinate meetings, assist with reports and correspondence, and support system updates and process improvements
About You
You're organised, reliable and take pride in doing things properly. You enjoy working in a professional environment and supporting others to do their best work.
We're looking for someone who brings:
* Previous administration experience, ideally within accounting or professional services
* Strong written and verbal communication skills
* A professional, friendly and confident manner with clients
* High attention to detail and a strong respect for confidentiality
* Confidence using technology and Microsoft Office applications
* Experience with Xero and XPM (desirable)
* Experience with ASIC corporate secretarial tasks and ATO lodgements (highly desirable)
* A proactive mindset - you ask questions, look for improvements and enjoy learning
Why Join My Fortress?
You'll be supported with training, mentoring and genuine career pathways, backed by a culture that values contribution and teamwork.
What we offer:
* On‐the‐job training and mentoring from experienced professionals
* Paid study leave and education support
* Discounts on tax, accounting and financial planning services
* Free onsite parking
* Complimentary access to our onsite gym and squash court
* Monthly all‐staff lunches and regular social events
* Employee Assistance & Wellbeing Program
Ready to Apply?
If you're looking to build a long‐term career in accounting administration within a supportive, professional team, we'd love to hear from you.
Apply now with your resume and a brief cover letter telling us why you'd be a great fit.