Start your banking career with a community-minded and trusted bankPart-time - 30 hours, Mon to FriBanking experience not required, excellent training providedSupportive team environment with great career pathwaysAn ideal opportunity for enthusiastic school leavers with customer service experience or anyone looking to start a rewarding career in banking.
As a Customer Service Representative, you will join our Bega team in providing great service and support to IMB customers in relation to their financial needs.The RoleHaving conversations and interactions with members via all channels (in person, online, and over the phone) and assisting them with their banking and insurance needs and enquiriesExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems, and digital platforms, cash handling, and balancingWorking with your manager and team to collectively achieve the branch goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies, procedures, and carrying out administrative dutiesThe PersonExperience in sales and service, preferably in retail, banking, or hospitality industriesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficiency in MS Office programs/appsHonesty and integrity, with pride in diligently following procedures and policies in a regulated financial environmentA flexible approach in the workplace, ability to take initiative, prioritize work, and problem-solve to complete daily work requirementsA genuine desire to help people, work directly with customers, as well as with and support a teamA current NSW driver's license and willingness to travel to branches within the region as required for training or staff relief purposesThe IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking.
IMB's purpose is to provide simple, competitive, and authentic banking that helps our members and communities be better off.
We have been doing so for over 144 years.
An award-winning and growing organization, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities where we operate.At IMB, we are dedicated to providing our people with a supportive and rewarding work environment.
We offer a range of benefits including:A supportive culture that actively promotes inclusion and employee wellbeingCompetitive remunerationProduct concessionsPaid parental leavePurchase leave optionsStudy assistanceGenuine investment in your learning and professional growthApply now by following the prompts.
For more information, contact Jodi Howarth, Branch Manager - (email protected) .
Applications close on April 30, 2025.
(Email applications cannot be accepted).
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