Position Overview
The Office Manager is responsible for the overall management, coordination, and administration of SAL Migration & Community Services Pty Ltd. This role ensures the effective delivery of office services, compliance with relevant regulations, and the smooth operation of day-to-day business activities. The Office Manager oversees human resources, finance, compliance, and operational systems while reporting directly to the Managing Director.
Key Responsibilities
• Strategic Management & Oversight
o Contribute to the planning, development, and review of office operations and service delivery.
o Support the Managing Director in setting organisational priorities, service standards, and performance objectives.
o Ensure alignment of office operations with company policies, strategic goals, and business growth.
• Human Resource & Staff Management
o Oversee the allocation of human resources, staff rosters, office space, and equipment.
o Assign work, supervise, and monitor staff performance to ensure productivity and compliance with standards.
o Coordinate personnel functions including recruitment, induction, training, payroll, promotions, and performance management.
• Financial & Administrative Management
o Manage office accounts, records, and budgets in coordination with the Managing Director.
o Ensure accurate and timely financial reporting and record-keeping for compliance and business planning.
o Authorise and monitor expenditure for office resources, equipment, and operational needs.
• Operational Coordination
o Liaise with migration professionals, clients, and external stakeholders to coordinate business operations.
o Develop and implement systems and processes to enhance service efficiency.
o Facilitate the resolution of operational challenges and ensure continuity of business services.
• Compliance & Governance
o Ensure compliance with relevant government legislation, migration policies, industry regulations, and company procedures.
o Maintain occupational health and safety (OHS) standards and ensure workplace safety policies are implemented.
o Oversee data security, record management, and confidentiality of client information.
• Facilities & Office Services
o Manage and maintain office equipment, technology, and supplies to support efficient workflow.
o Ensure the office environment remains professional, safe, and conducive to staff and client needs.