About the Role
This role will initially be based in WA. The successful candidate will be required to relocate permanently to Melbourne in August 2026.
This is not your typical training role. We're looking for someone who can combine operational hospitality experience with strategic people development to help build capability across the Varsity business.
You'll play a key role in onboarding, leadership development, venue openings, operational training systems and creating engaging learning experiences that bring the Varsity brand to life.
Working closely with Operations and People & Culture, you'll help drive consistency, culture, performance and leadership growth across multiple venues. This is a hands‐on role where no two days are the same. One day you could be building leadership programs and reviewing training systems, the next you could be in venue coaching teams, supporting a new opening or filming content.
What Will You Do?
* Lead and evolve Varsity's Learning & Development function across multiple venues
* Design and deliver onboarding programs for team members and leaders
* Develop engaging training content and operational learning resources
* Facilitate leadership development and Train the Trainer programs
* Support venue openings through structured training and operational readiness
* Coach and develop venue leaders to build capability and performance
* Drive training compliance and consistency across all venues
* Partner with Operations leaders to identify development opportunities and succession pathways
* Manage and improve learning systems, reporting and training processes
* Support people development initiatives that strengthen culture, engagement and retention
* Deliver workshops, leadership sessions and operational training programs
* Travel between venues to support teams and embed learning outcomes
What Will You Bring?
* Previous experience in hospitality, Learning & Development, Training or Operations leadership
* Strong understanding of multi‐site hospitality operations
* Experience creating and facilitating engaging training programs
* Ability to influence, coach and build strong relationships across all levels of the business
* Passion for leadership development and people growth
* High energy, adaptability and a hands‐on approach
* Strong organisation and project management skills
* Experience with learning platforms and training systems is highly regarded
* Confidence working in fast‐paced and growing environments
* Ability to balance both strategic planning and operational execution
Perks & Benefits
* Competitive salary package
* Genuine career growth opportunities within the expanding Signature Hospitality Group portfolio
* Work with a high‐energy, people‐first hospitality brand
* Staff discounts across Signature Hospitality venues nationally
* Access to employee discounts across leading retail brands
* A role where you can genuinely influence culture, leadership and growth
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