Add expected salary to your profile for insights
At Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group. With a legacy spanning over a century and a workforce of over 8,000 employees across Australia and NZ, there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
Eagers Automotive is currently seeking a positive, well-presented, and customer-focused Service Receptionist with excellent communication skills to join our team at our BYD Brooklyn dealership.
Reporting to the Service Manager, this role will be responsible for Service Reception support to the service department. This includes taking incoming service calls, assisting customers, filing service-related documents, and providing general assistance to service personnel. Successful candidates will be dedicated to creating a high-performing culture and committed to living the Eagers automotive values including Integrity, Inclusiveness, Owners Mindset, and Agility.
About The Role:
* Answering the Phone in a timely manner
* Update repair orders as required
* Follow up back orders of parts in a timely manner
* Assist with service customer inquiries
* Log all telephone calls as required
Do You Have:
* Exceptional organisational skills
* Exceptional phone manner
* Superb interpersonal skills
* Previous Service Department and ERA experience preferred
Benefits:
* Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands
* A top-of-the-line Employee Assistance Program with leading provider, Benestar, where employees have access to their My Coach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships, and stress management)
#J-18808-Ljbffr