Join to apply for the
Business Home Lending Manager
role at
Westpac
.
Permanent full-time opportunity available in Regional or Metro Victoria.
Significant role with a direct impact on our business customers across VIC.
Enjoy flexible hybrid working with 2 days from home per week.
Job Description
As a Business Home Lending Manager, you will support Westpac Group's Business customers with their home lending needs, serving as the primary point of contact for local Business Bankers from whom you shall receive direct referrals, enabling you gauge strong relationships and deliver exceptional customer outcomes.
Based within our VIC Commercial Centres or SME / SB regions, you will collaborate closely with Lending Managers and key banking channels across Commercial and SME Banking to provide tailored home loan solutions for a diverse customer base.
You will proactively engage with customers and brokers – primarily over the phone/video – clearly communicating our value proposition and ensuring a seamless lending experience. You will be accountable for driving positive NPS results and achieving settlement targets through effective relationship management and service delivery.
Qualifications
Strong Banking or Financial Services experience coupled with an understanding of complex credit policies
Experience in a customer-facing / phone-based sales role
Ability to travel to customers as needed (own vehicle required and KMs reimbursed)
High-performer energy and a unique ability to gauge and nurture strong relationships
Proven experience of achieving performance KPIs with an uncompromising commitment to delivering an exceptional stakeholder service
Why Join Us?
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
A variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help grow your career within the bank
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
Create Your Future Today
To get started, simply click on the APPLY or APPLY NOW button.
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Seniority Level
Mid-Senior
Employment Type
Full-time
Job Function
Finance and Sales
Industries
Banking, Financial Services, and Investment Banking
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