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Exceptional customer service representative

Melbourne
beBeeCustomerFocused
Customer Services agent
Posted: 13 December
Offer description

As a key member of our dynamic team, you will play a vital role in delivering exceptional customer experiences. Our Officeworks store is seeking passionate individuals to join us in providing expert advice and support to customers across a wide range of products and services.




About the Role


Our busy Print and Create Department, as well as our Technology Department, are looking for highly motivated and dedicated team members to work 38 hours per week.




* Provide excellent customer service by working together with the team to ensure great customer experiences are always delivered.

* Offer expert advice and support to customers on our broad range of products and services.

* Operate as a proud brand ambassador, embodying the values and mission of our organisation.





About You


We are seeking individuals who possess excellent communication skills, a passion for delivering exceptional customer experiences, and the ability to work effectively in a fast-paced environment.




* You are a customer-focused individual with a passion for delivering outstanding customer service.

* You enjoy working in a team environment and are able to communicate effectively with colleagues and customers.

* You have a flexible approach to work and are able to adapt to changing circumstances.

* You take pride in delivering high-quality results and are committed to continuous learning and development.

* You are enthusiastic about making a positive impact on our customers' lives.





Culture and Benefits


At Officeworks, we value diversity, inclusivity, and teamwork. We offer a range of benefits designed to support your wellbeing, career growth, and personal interests.




* Flexible public holidays policy supporting those who observe cultural or religious holidays different from standard public holidays.

* Access to employee assistance program (EAP) and ongoing wellbeing initiatives.

* Opportunities for professional growth and development through training and mentorship programs.

* A collaborative and supportive work environment that fosters open communication and teamwork.

* Generous discounts on purchases at Officeworks, Wesfarmers brands, and other partners.

* A comprehensive growing families policy supporting team members during significant life events.

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