MelbourneAsset ManagementPermanentRole OverviewThe role of Manager is focused on daily team oversight, client escalation, and client service delivery. The Manager assists in achieving the service delivery objectives of Fund Administration for Asset Manager, Life, and Super fund clients.They will have overall responsibility for ensuring all client deliverables are completed accurately and on time, in accordance with SLAs. The role acts as an escalation point for any daily issues when required. They oversee up to 9 fund accounting staff and manage team members' performance, ongoing training, and career progression.Team DescriptionThe Fund Administration Team is customer-focused, servicing Asset Owners and Asset Managers. Asset Owners include Life Insurance Funds, Sovereign Wealth Funds, and Superannuation Funds. Asset Managers manage Trusts and Managed Funds. The team is responsible for generating accurate client services, including:Month-end Reporting from Portfolio to Trial BalanceExperience RequiredApproximately 6+ years of commercial experience in fund accounting, unit pricing, and custody, with technical knowledge of the full service model of master custody.Awareness of financial market securities and solid knowledge of fund products for which you provide accounting services.Ability to provide pragmatic and commercial solutions in problem-solving.Experience in completing MIS and client reporting on a timely basis, compliant with legislative and organizational policies.Staff supervisory experience and effective management skills, including investigating, resolving, or escalating issues as required.
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