Mildura, Victoria
Part-time
Commencing at $35.73 per hour
Description
We're currently searching for a skilled and highly engaging Customer Service Officer to join our organisation at the Mildura Arts Centre in a part time capacity.
Position details
* Part Time
* Job Number: R2712
* Applications Close: 4pm, Thursday 5 March 2026
About The Opportunity
This position at Mildura Arts Centre will be the first point of contact for visitors, providing friendly and professional service across theatre, café, and administrative areas. The role involves handling enquiries, supporting daily operations, and distributing information as needed. Ideal candidates will be flexible, customer-focused, and comfortable working in a dynamic arts environment.
What You Will Bring
* Demonstrated experience in Customer Service, Events and/or Hospitality Industry with a strong interest in events / arts.
* High standard of verbal and written communication skills.
* Ability to liaise confidently with members of the public and members of staff.
* Demonstrated knowledge and experience in the accurate operation of various computer applications, including the Microsoft Office Suite, Customer Relationship Management Software and Electronic Document Management Systems.
* Demonstrated appreciation of need for confidentiality and discretion.
* Experience in cash handling, bank reconciliation, stock reconciliation, and in the use of computerised receipting systems.
* Hold a current satisfactory Police Check and Working With Children's Check or be willing to obtain one.
* Hold a Responsible Service of Alcohol (VIC) certificate or be willing to obtain one.
Salary and conditions
The position is classified within Band 4 of Council's Current Enterprise Agreement commencing at $35.73 per hour plus statutory superannuation.
Candidates viewing via Seek or Linkedin are strongly encouraged to visit Councils Career's page by following this link- https://www.mildura.vic.gov.au/Council/Careers/Current-Job-Vacancies to view a copy of the Position Description and application form that is a requirement to apply for this role.
Benefits
* Financial recognition upon successful annual performance review, including either progression through banding structure or end-of-band bonus payment.
* Study Support Program with Paid Study Leave and Financial Contribution to Qualification Fees
* Access to Flare Employee Benefits for savings on everyday living
* Learning and Professional Development Opportunities
* Support for Families: 16 weeks Paid Parental Leave or 32 weeks at Half Pay
* Bi-Annual Employee Recognition Celebration for Milestones and Achievements
* Discounted Health Insurance and Gym Memberships
* Free Counselling for Employees and Immediate Family Members
For a full list of councils benefits please visit our website: https://www.mildura.vic.gov.au/Council/Careers/Employee-Benefits
Mildura Rural City Council is an equal opportunity employer and is committed to building a culture that values diversity. We encourage applications from individuals of all ages, backgrounds and identities. We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position. All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment. Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check. Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role.
About Our Organisation
Mildura Rural City Council is a dynamic local government organisation that provides 100+ different services, facilities, programs and infrastructure to a resident base of 56,000+. Our workforce of 600+ employees support our community and help make our region a great place to live, work, play and visit. Learn more about our organisation at www.mildura.vic.gov.au
About Our Region
Mildura Rural City covers almost 10 per cent of the state of Victoria and shares borders with both New South Wales and South Australia. The region is home to Mildura - a vibrant city of 35,000+ people - and a range of smaller townships and rural communities spread across 22,000 square kilometres. Only a short flight from two capital cities, Mildura boasts quality services, exciting attractions, diverse industries and a strong community spirit. There are fantastic professional, cultural, social, sporting and educational opportunities on offer. Learn more about our region at www.visitmildura.com.au
Applying for this position
All Applications Must Include
* A completed Job Application Form
* A resume
* A covering letter
Applicants that do not address the key selection criteria in their application may not be considered
Want to know more?
Visit www.mildura.vic.gov.au/Jobs for a copy of the Position Description and Application Form.
Call Human Resources on (03) 5018 8197.
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