About Us
At Ario Care Group, we're passionate about providing quality care and support that empowers individuals to live with dignity, independence, and choice. We work within the NDIS framework to deliver personalised services, and we're looking for a compassionate and motivated Team Leader – Support Worker to help guide our frontline team and deliver exceptional outcomes for our clients.
About the Role
As a Team Leader – Support Worker, you'll balance hands-on support work with leadership responsibilities. You will mentor, guide, and support a team of support workers, ensuring quality service delivery, compliance, and a positive team culture.
Key Responsibilities
Provide direct support to clients in line with their individual care plans.
Lead, mentor, and motivate a team of support workers.
Coordinate rosters and ensure shifts are covered efficiently.
Monitor service quality, compliance, and safety requirements.
Act as the first point of contact for team concerns, feedback, and escalation.
Maintain accurate documentation and reporting.
About You
Experience in disability, aged care, or community services (NDIS experience preferred).
Proven leadership or supervisory experience in a care environment.
Strong communication, organisational, and problem-solving skills.
A supportive, approachable, and team-focused leadership style.
Current First Aid, CPR, Working with Children Check, and NDIS Worker Screening (or willingness to obtain).
Current driver's licence and reliable transport.
Why Join Us?
Supportive and inclusive workplace culture.
Opportunities for ongoing training and career growth.
Make a real difference in the lives of others every day.
Competitive pay and flexible rostering.
How to Apply
If you're ready to lead with compassion and be part of a team making a difference, we'd love to hear from you
Send your CV and cover letter to or press the Apply button.
Unlock job insights
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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Support Worker Team Leader? Do you have a current Australian driver's licence? Do you have experience preparing work rosters? Do you have a current Working With Children (WWC) Check? Do you have a current Police Check (National Police Certificate) for employment? Which of the following First Aid accreditations do you currently hold? Do you have a current NDIS Worker Screening Check?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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