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Operations assistant

Sydney
Fulcrum
Operations Assistant
Posted: 26 February
Offer description

We've partnered with a privately owned Australian property group focused on long-term growth, managing everything from development and construction through to asset ownership and operations. Their portfolio spans retail, logistics, and residential, including major shopping centres, industrial estates and mixed-use developments, with a high volume of leases supported by structured internal processes.

About the role:

We are looking for an experienced Administrative Assistant to provide day-to-day administrative and operational support to the shopping centre team in Western Sydney.

You'll balance office-based admin with active site walks, acting as the bridge between our retailers and the systems that keep the centre running smoothly. If you take pride in owning a task from start to finish and love a role with a clear, daily pulse, this might be the next step in your career.

What you'll do:

* Complete daily centre walks to identify issues early and drive follow-up.
* Be the first point of contact for tenants and contractors to ensure all requests are logged and closed out.
* Support facilities administration by coordinating contractors and maintaining accurate records.
* Manage site compliance including contractor inductions, Safety Work Method Statement checks, and safety training coordination.
* Collate data for regular reporting such as sales figures, door counts, and arrears updates.

What you'll bring:

* Previous experience in a site-based or high-pressure environment such as Hospitality, Retail, Property Management, or Facilities.
* Strong Excel skills and the ability to maintain accurate digital records and trackers.
* Clear communication skills with the confidence to professionally manage contractors and tenants.
* A high level of organisation and the ability to prioritise tasks in a busy environment.

Who you are:

You are reliable and stay calm and focused when the day gets busy. You're someone who genuinely enjoys a mix of desk work and being out on the floor, taking real pride in keeping a site running like clockwork. You see the small details and take ownership in following through.

Why you'll love working here:

* Be a key player in the site team and see the direct results of your work every single day.
* Enjoy the 50/50 split between office tasks and being active on the floor.
* Build your career under the guidance of a team who is committed to sharing their deep operational knowledge.
* Join a private, family-owned business where you are treated as a person, not a number, and long-term loyalty is truly rewarded.
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