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Retail leader - customer experience specialist

Mackay
beBeeLeadership
Posted: 25 June
Offer description

As a leader in our retail team, you'll be responsible for creating memorable customer experiences and shaping the store's overall atmosphere.


About the role

This leadership position is perfect for individuals who are passionate about connecting with customers and building strong relationships within their community.

You'll work closely with your team to maintain a welcoming environment, manage inventory, and ensure excellent customer service standards are met.

This is an excellent opportunity to grow your retail leadership skills and take on new challenges in a fast-paced environment.

We're committed to creating a workplace that's inclusive and respectful, where everyone feels valued and supported.


About you and your skills

* You have experience working in customer-facing roles or similar environments, and you're eager to learn more about our products and services.
* You're highly social, enjoy interacting with people, and strive to deliver exceptional customer experiences.
* You possess strong administrative skills, including payroll management, rostering, and inventory control.
* You're motivated by achieving sales targets and driving business growth.
* You hold a RSA certification or are willing to obtain one if needed.


What's in it for you?

* Increased earnings potential: As an eligible team member, you'll receive a 5% discount on all purchases throughout the year, with additional periods of double discount (10%) at various times.
* Recognition and rewards: You'll have opportunities to give and receive recognition through our digital platform, which can be redeemed for exciting gifts and electronic gift cards from popular retailers.
* Product expertise: You'll have access to exclusive learning modules, product discounts, and supplier visits, allowing you to enhance your knowledge and stay up-to-date on the latest offerings.
* Personal development opportunities: Whether you're just starting out or looking to advance your career, we offer a range of training programs and job-specific development initiatives to help you succeed.
* A share of ownership: As a permanent team member, you'll be eligible for our annual team member share plan, allowing you to make pre-tax salary sacrifice deductions to purchase company shares.
* Paid parental leave: We understand the importance of balancing work and family life, which is why we offer paid parental leave to support you during this significant period.


About the recruitment process

We're committed to building a diverse and inclusive team that reflects the communities we serve. If you require adjustments to our recruitment process, please don't hesitate to reach out.

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