Store Operations Manager Opportunity
We are seeking an experienced Store Operations Manager to join our team in Atherton. This is a fantastic opportunity for a motivated and results-driven individual to contribute to the ongoing success of our store.
As a Store Operations Manager, you will be responsible for the daily operations, sales, and stock management within your specialist area. You will work closely with fellow Leaders in departments such as Service, Inside the Home, Builders, and Lifestyles & Garden while reporting directly to your Operations and Complex Manager.
Our Loganholme Warehouse is a great team of 75+ Team Members including a knowledgeable and amazing leadership team. By joining this unique location in the In-Home Department, you can expect to work with products such as Paint, Lighting, Kitchen, Bathrooms, Plumbing, and many more.
* Key Responsibilities:
* Monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership, and H&S while developing strong relationships with suppliers.
* Support the store leadership team, set an example of best service, and coach the team on the right service behaviours.
* Recruit, train, and develop new Team Members.
* Ensure H&S standards across your department and store.
* Action customer feedback to improve the end-to-end customer experience.
* Coordinate Stock, Visual Merchandising, and Replenishments.
Requirements:
* Essential Skills and Qualifications:
* Previous experience supervising a team in a fast-paced environment.
* A passion for customer service and developing others.
* Ability to coach and develop others, providing feedback and getting the best out of a team.
* An ability to achieve results and standards by working with your team.
* Open communication style.
* Be approachable and confident when interacting with customers.
* Eagerness to learn about new products.
Benefits:
* Team discount at Bunnings and other Wesfarmers brands.
* Free standard OnePass membership.
* Access to over 100+ exclusive team member benefits across health, shopping, travel, and stay, wealth, work, and leave.
* 12 weeks paid parental leave, regardless of gender.
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities.
About Us:
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople, and the housing industry operating from a network of stores, trade centres, frame and truss sites, and online.
By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun, and make a positive difference – to our customers and the communities where we live and work. If you're ready to roll up your sleeves and build something great together, apply today.