About the Role
The Debt Recovery Specialist plays a crucial role in recovering assets associated with secured debts.
This position requires thorough research and investigations to locate security, managing delinquent accounts, ensuring compliance with legal regulations, and negotiating repayment plans with customers.
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Key Responsibilities
* Oversee all aspects of Mercantile operations from job lodgement to asset release
* Manage enforcement fees, optimize asset value through repairs and market research
* Making decisions on under reserve sales and handling insurance-related tasks such as claim payouts and replacement vehicles
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Required Skills and Qualifications
* Excellent communication skills and phone manner
* Ability to interact effectively with external customers, internal and external partners
* Quick thinking abilities for making timely decisions during conversations
* Proactive approach with high energy levels and integrity