About The Role
We have a rare opportunity for a Practice Administration Manager (Clerical in Charge) to lead our Radiology Administration Team. Reporting to the Clerical Manager (Gold Coast based), you will lead the local clinic's administration team and work closely with the clinical onsite manager to ensure the smooth day‐to‐day running of reception and clerical operations in the clinic.
Key Responsibilities
* Leading and managing the clinic's reception and clerical team
* Mentoring, training, and providing ongoing support to administration staff
* Ensuring a high standard of customer service for patients and referring doctors
* Managing appointment diaries and workflow coordination
* Supporting patient registration and ensuring data accuracy
* Assisting with practice billing processes and revenue cycle management
* Maintaining high standards of professionalism, confidentiality, and clinic presentation
* Building strong working relationships with clinical teams and leadership
About You
* Previous radiology or medical administration experience (essential)
* Leadership or team coordination experience (essential)
* Experience using RIS systems, ideally Karisma
* Knowledge of radiology billing processes including Medicare, DVA, WorkCover, and inpatient billing
* Strong customer service and communication skills
* Excellent organisational skills and attention to detail
* A positive, proactive attitude with the ability to support and motivate a team
Benefits
* A strong culture that fosters teamwork, community, and inclusivity.
* State‐of‐the‐art training programme dedicated to preparing you with the necessary skills and knowledge to excel in your career.
* Company uniform and car parking nearby.
* Staff recognition programs and awards.
* Fitness Passport with over 1000 locations nationwide.
* Corporate employee benefits programmes including paid paternal leave, assistance programmes, discounted healthcare.
* Fantastic development opportunity to further your career.
* Share your years of knowledge and experience to help train, problem‐solve, and troubleshoot.
* Increase your existing knowledge in Radiology Administration.
Position Details
Full Time Permanent position working Monday to Friday. Clinic opening hours are Monday – Friday: 7:00 am – 5:00 pm. Annual salary and competitive rates are offered.
Integral Diagnostics (IDX Group) supports a multicultural and diverse workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
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