Job Description
We are seeking a skilled SAP EWM Super User to provide frontline support to our national warehouse operations.
The ideal candidate will have prior experience with SAP EWM, strong knowledge of integrated SAP modules, and excellent communication skills.
This role involves troubleshooting user-reported issues, liaising with internal IT teams, and documenting business processes and SOPs.
Key Responsibilities
* Act as the first point of contact for operational staff across 3–4 warehouses nationwide.
* Troubleshoot and resolve user-reported SAP issues related to EWM and related modules.
* Liaise with internal IT teams for any complex system-related problems requiring escalation.
* Test new SAP functionalities and support change initiatives.
* Document and update business processes and SOPs relating to SAP.
* Identify and address training needs for end users to improve system adoption and capability.
About You
* Prior experience with SAP EWM is essential.
* Strong understanding of integrated SAP modules, particularly SD, MM, FICO.
* Excellent knowledge of Order to Cash, Procure to Pay, Warehouse Management, and Inventory Management processes.
* Prior experience supporting users in a warehouse or supply chain environment.
* Confident communicator who can engage with both frontline operations and technical IT staff.
* Strong documentation and training skills.
What's on Offer
* Melbourne-based role with occasional travel to support other national warehouses.
* Collaborative, supportive team environment.
* The opportunity to truly make an impact in day-to-day operations.