Closes: 27 January 2026
Classification: Senior Officer Grade A
Salary: $172,246 plus superannuation
Position No: 27630
Directorate: Digital Canberra
Advertised (Gazettal date): 06 January 2026
Contact Officer: Anuj Saraogi on or
Details: The role is responsible for the on-going management of the Directorate Information and Communication Technology (ICT) Business Systems, system life cycle management, associated interfaces and other essential ICT services. The role will be required to ensure strategic alignment to the Directorate, Digital, Data and Technology Solutions (DDTS) and ACT Government initiatives. This will require liaison and negotiate with relevant stakeholders, including external vendors to ensure the optimal performance of applications. The role manages a team of technical resources responsible for various components of the business system provision, whilst ensuring effective service provision from DDTS's core ICT services teams.
WHAT YOU WILL DO
* Lead and manage the ICT embedded team. This includes contributing to the development and implementation of business plans, policies and strategies designed to ensure the effective and efficient delivery of ICT services, business systems and related activities for the Directorate.
* Lead and manage resources to ensure business objectives are achieved, providing advice and guidance in an ICT context across a complex public sector environment.
* Consult with business system owners, plan and develop innovative, robust and responsive business solutions for the Directorate. Maintain and support a number of business and directorate critical applications as per agreements with business system owners.
* Promote development methodologies and standards that support the ACT government policies and cloud first strategy.
* Provide representation at internal forums and committees to ensure effective communication and collaboration.
* This position does involve direct supervision of up to 15 staff members.
WHAT YOU REQUIRE
The information below describes the capabilities that are required to perform the duties and responsibilities of the position.
Leads substantial improvement programmes. Seeks out, identifies, proposes, and initiates capability improvement activities within the organisation typically driven by the need to enhance performance, satisfy new business opportunities or to respond to external drivers. Selects frameworks, approaches and techniques for use. Plans and manages the evaluation or assessment of organisational capabilities. Devises solutions and leads change initiatives including communication, transition and implementation activities. Takes action to exploit opportunities to deliver measurable, beneficial impacts upon operational effectiveness. Monitors international, national, and sector trends in order to establish the needed capability.
Provides organisational leadership and guidelines to promote the development and exploitation of specialist knowledge in the organisation. Maintains a network of recognised experts (inside and/or outside the organisation) who can deliver expert advice in areas relevant to the organisation's current and future needs. Provides input into professional development planning across a significant part of the organisation to further the development of appropriate expertise.
Ensures that all stakeholders adhere to the strategic management approach and timetables. Collates information and creates reports and insights to support strategy management processes. Develops and communicates plans to drive forward the strategy. Contributes to the development of policies, standards and guidelines for strategy development and planning.
Develops plans to ensure that the organisation has appropriately skilled resources to meet organisational objectives and commitments. Manages the effective implementation of resource planning, recruitment, selection, assessment, on-boarding and transitioning of resources. Advises on standards, methods and tools for resource management. Ensures compliance with relevant statutory or external regulations and codes of good practice. Contributes to the development of resource management policies, standards and guidelines and to audits and assessment of resource management processes.
Eligibility/Other requirements:
Professional / Technical Skills and Knowledge
* Competent understanding of Information Technology Infrastructure Library (ITIL) frameworks would be highly advantageous.
* Proven experience or demonstrated knowledge of Project Management methodologies would be advantageous.
How to apply: Please submit no more than a two-page written response addressing why you are best suited for this position and your experience against the Professional/Technical Skills and Knowledge, Behavioural Capabilities and Compliance Requirements/Qualifications outlined in the Position Description, along with a current curriculum vitae and contact details for two referees.
Applications should be submitted .
Digital Canberra
Digital Canberra was established on the 1 July 2025, amalgamating positions which previously were advertised under Chief Ministers and Economic Development Directorate and ACT Health Directorate.
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