Job Title: Hospitality Ambassador
About the Role:
A key aspect of being a successful Porter/Valet at our esteemed hotel is providing exceptional guest experiences from arrival to departure. This involves securely parking guest vehicles, delivering luggage and amenities in accordance with hotel policies, supporting front office staff in operational tasks, escorting guests to their rooms and explaining hotel features and offerings, building relationships with existing and new customers, and anticipating their needs to encourage future bookings.
Your Responsibilities Will Include:
* Securely parking guest vehicles
* Delivering luggage and amenities in accordance with hotel policies
* Supporting the front office team in general operational tasks
* Escorting guests to their rooms and explaining all features & hotel offerings
* Building and strengthening relationships with existing and new customers
Requirements:
We are seeking a highly motivated individual who is eager to escalate their career in a fast-paced environment. The ideal candidate will possess a current driver's license, relevant experience in a similar role, working rights in Australia, and a solution-focused approach.
Key Attributes:
The successful applicant will be self-motivated, driven, and enthusiastic about delivering outstanding service. If you have a passion for hospitality and are committed to excellence, we encourage you to apply.