Job Title: Vendor Channel Programs Manager
The Vendor Channel Programs Manager will lead the development and deployment of vendor training initiatives across major device brands, including Apple, Samsung, and Google, within consumer channels.
* Develop and scale vendor ambassador programs in partnership with leading device manufacturers to ensure alignment with go-to-market messaging and customer experience outcomes.
* Foster channel & customer experience excellence by embedding vendor requirements into enablement and execution planning.
* Ensure operational readiness through engaging training materials, e-learning content, workshops, and in-store activations.
* Manage training store visit reporting and maintain a national training calendar aligned with product launch roadmaps.
* Analyse program performance using data-driven insights to optimise engagement, efficiency, and return on investment.
* Maintain frontline compliance & standards across vendor requirements, messaging, and merchandising.
Requirements:
* At least 7 years' experience in postpaid devices sales/marketing within telecom companies.
* A proven track record of successful national program implementation and driving operational outcomes across multi-channel businesses.
* Strong collaboration and management skills, with the ability to influence at senior leadership levels.
* High-level project & program management skills with strong commercial acumen.
* Excellent communication, negotiation, and collaboration skills.
* Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint.