We are currently seeking a Medical Front Office Coordinator. The ideal candidate will possess excellent communication and organisational skills.
The successful candidate will be responsible for:
* Opening and closing the clinic according to procedure;
* Greeting patients and other callers in a professional manner;
* Making appointments for patients;
* Managing medical records confidentially and efficiently;
* Processing patient payments accurately via cash, Eftpos, and direct billing transactions;
* Invoicing Medicare, Private Health Funds, TAC, and Workcover;
* Knowledge of the MBS schedule and correct billing procedures;
* Dealing with referring doctors, hospital staff, and pharmacists courteously and helpfully;
* Attending to patient enquiries;
* Filling in the roster when staff is absent or on leave;
* Maintaining the reception waiting area and consulting rooms tidy;
* Ensuring accurate storage and retrieval of patient and practice records;
* Maintaining confidentiality of patient personal and financial information;
* Completing recalls;
* Supporting day-to-day operations of the medical centre;
To be considered for this role, applicants should have:
* Demonstrated ability to work in a team environment;
* Experience with medical software (Best Practice/Medical Director);
* Strong organisational and problem-solving skills;
* Able to communicate effectively both verbally and in writing;