Intervention Worker - headspace Toowoomba
Starts at $97K, increase based on experience
Supporting people in their time of need is at the heart of what we do at Youturn. Our organisational culture is built ontrusting relationshipsthat are meaningful and inclusive. Welisten to understand, weembrace diversity,and we offer asafe spacefree from judgement.To ensure our young people receiveindividualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.
Youturn is a leading national not-for-profit organisation delivering Health and Community Services to vulnerable people of all ages across Australia. Since 2012, we've offered youth mental health services through the headspace model, supporting young people facing challenges with friendly, clinical, and non-clinical services, including social groups and activities. You can find out more at
headspaceis Australia's National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. The service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing.
To find out more aboutheadspacevisit
We care about you
Enjoy generous salary packaging of up to $15,900 to further maximiseyour take-home pay.
Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle
Recharge with 5 days of paid wellness leave each year (pro-rata).
Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.
Receive additional pay with annual leave loading.
Professional Supervision
Employee Assistance Program
Annual Professional Development Budget
Reimbursement for Checks
Employee Referral Program up to $2,000 for successful referrals.
Corporate Fitness Discounts and Rewards Gateway
This Intervention Worker role is a chance to be there when it counts. You'll be the first point of contact for young people aged 12–25 who reach out to headspace for help and your presence, care, and clinical skill can set their whole journey in motion.
We have both full-time and part-time roles available.
Key Responsibilities:
Connect with young people and their families in a way that's youth-friendly and genuine
Deliver brief interventions and coordinate care for mild to moderate mental health concerns
Conduct comprehensive assessments (bio-psycho-social, risk, AOD), and build collaborative action plans
Work within a multidisciplinary team (GPs, allied health, vocational specialists and more)
Offer support through centre-based, outreach, or telehealth services
Be part of community engagement and youth-led initiatives
Help shape holistic support that's trauma-informed, age-appropriate and culturally aware
What we are looking for:
You've got:
Degree qualifications in Social Work, Occupational Therapy, Psychology or Mental Health Nursing
Registration as a Mental Health Counsellor or Psychotherapist (ACA Level 3+ or equivalent), or postgraduate qualifications in a relevant clinical mental health field (e.g. Master of Family Therapy, Master of Addictive Behaviours)
Skills in assessment, risk management, and therapeutic interventions
A natural ability to connect and communicate with young people
An understanding of trauma-informed care and a passion for early intervention
A Working With Children Check
We'd love to meet you
If you have the skills, experience and passion to fit our team, please take the next step and apply by submitting your resume and cover letter.
Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.
We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application or contact us at: (emailprotected)
Please advise if you have been referred to this position by a current employee of Youturn.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:Do you have experience with phone based medical triage? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an Intervention Worker? Do you have a current Australian driver's licence? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have a current Working With Children (WWC) Check? Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)? Have you been referred to this role? If yes, please advise who has referred you. Can you please provide a brief summary of how your skills and experience align to this role.
Community Services & Development 101-1,000 employees
Youturn is a national not-for-profit delivering health and community services to people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures those we support have access to secure and affordable housing and enjoy optimal mental wellbeing.
At Youturn, you are part of a passionate team who are making a big difference in the lives of those who need it most. Most people reach out to us in times of intense crisis or emotional distress, seeking our understanding and compassion.
Our team provide non-judgmental, individualised support to those in need, ensuring we are delivering on our vision, mission and values.
Youturn is a national not-for-profit delivering health and community services to people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures those we support have access to secure and affordable housing and enjoy optimal mental wellbeing.
At Youturn, you are part of a passionate team who are making a big difference in the lives of those who need it most. Most people reach out to us in times of intense crisis or emotional distress, seeking our understanding and compassion.
Our team provide non-judgmental, individualised support to those in need, ensuring we are delivering on our vision, mission and values.
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