555 Military Rd, Mosman NSW 2088, Australia
Turn Conversations into Confidence — Inspire People to Move and Put Their Fitness FirstOverview
At Fitness First, our Sales Consultants (known in house as Member Support Consultants/MSCs) are the heartbeat of the club. They're the first people our members meet, spark motivation, build confidence and help people take the first step toward becoming stronger, healthier versions of themselves.
Every day brings new conversations, new goals and new opportunities to make an impact. In this role, you'll drive membership growth through proactive outreach, connecting with people in the community, and inspiring them to start their fitness journey. You'll turn interest into action — introducing people to the club, helping them discover what they're capable of and showing them how Fitness First can support their goals. At the same time, you'll build strong relationships with existing members, delivering exceptional service and creating positive experiences that keep them motivated and engaged.
Responsibilities
* Proactively contribute to club sales budget utilizing sales promotions and referral campaigns
* Generate and convert high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
* Achieve the required number of lead contacts via telephone to maximise sales opportunities
* Provide sales presentations and tours to prospective members
* Create great member journeys via positive and personalised interactions
* Achieve successful outcomes to enquiries
* Open and close the club as per the club roster
* Active involvement in member retention programs, inspiring members to continue their fitness journey
* Conduct regular service calls to new and existing members to keep them engaged in their journey by recommending club-based products that would boost their results and amplify their experience
Requirements
* Current First Aid & CPR certificate
* Problem‐solving mindset – provide solutions that meet the needs of potential members
* Gift for communication – talk to anyone with ease and inspire them to take action
* Drive – goal‐focused and continuously looking for new ways to excel
* Team player – rally through hard times and celebrate personal and team success
* Customer focused – build rapport with people of all backgrounds and motivate them to achieve their goals
What we can offer you
* Base salary + uncapped commission, with realistic earnings of $65K+
* A complimentary Platinum Fitness First membership
* Anniversary leave and an additional gym membership for friends or family through our Recognition for Service Awards
* Being part of a high‐energy team that celebrates wins, backs each other and thrives on helping members achieve incredible results
* Clear pathways into leadership, with opportunities to grow your career across the Fitness & Lifestyle Group – Asia Pacific's largest diversified fitness group and its leading fitness brands
Our Commitment to Diversity and Inclusion
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day. We're proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity bring to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
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