About The Role
In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience.
Role Title
Showroom Consultant
Location
Launceston, Tasmania, Australia
Hours
Monday – Friday, Full Time Permanent
Reporting
State Manager - Tasmania
Essential Skills & Qualifications
* Previous customer service or industry experience preferred, but not essential
* Excellent verbal and written communication skills are essential
* Adept at navigating computer systems to manage customer interactions and records
* Ability to remain composed in a fast-paced work environment and under pressure
* Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)
Duties & Responsibilities
* Greet customers delivering excellent customer service with a sales-focused approach
* Resolve customer questions and concerns in an efficient manner
* Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
* Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
* Maintain showroom inventory and presentation as required
Benefits
* Employee discounts on Aidacare health equipment products and services
* Quarterly incentive scheme
* Employee Assistance Program to support mental wellness
* Benefits package includes discounts for retail, insurance, gym and more
* Comprehensive training program to equip you with the necessary skills and knowledge
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