About the team
The Corporate Cyber Security Team sits within the Chief Risk and Audit Office and plays a key role in strengthening the organisation’s overall cyber resilience. As part of a multi‑disciplinary team, you’ll work closely with colleagues across the various cyber functions and key internal business areas in a supportive, collaborative environment focused on practical outcomes and continuous improvement.
About the role
The Cyber Trust and Safety Officer plays a key role in shaping and delivering a cyber-resilient culture by influencing human behaviour, building cyber-safe practices, and strengthening trust across our workforce and community.
This role focuses on the human side of cyber security — translating human-related cyber risks into clear, relatable education and engagement that empowers people to make safer choices online, both at work and at home.
Working within the Cyber Security team, the role combines education, communication, behavioural insight, and stakeholder engagement to deliver practical, people-focused cyber safety outcomes.
Additional details regarding the role, responsibilities and requirements are outlined in the attached Position Brief.
We’re looking for people who have:
* Experience in cyber security awareness, education, risk, communications, or behaviour-change programs
* Strong communication and facilitation skills
* Ability to build trust and influence without authority
* An analytical mindset with a focus on continuous improvement
* A collaborative, approachable, and proactive working style
* Develop and maintain internal and external stakeholder relationships to support Council’s cyber security objectives.
Be part of shaping the Gold Coast’s future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
* 9-day fortnight
* Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
* Personal and professional development courses
* Access to 350+ fitness facilities through Fitness Passport
* 4 free confidential counselling sessions a year for you or an immediate family member
* 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to applyTo submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person: Leanne Swan
Contact Email: *****@goldcoast.qld.gov.au
Closing Date: Sunday 15th February 2026, 11:59pm
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.