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Overview
Nepean Blue Mountains Local Health District (NBMLHD) is a recognised leader in the healthcare industry, providing a range of public health services to the Nepean, Blue Mountains, and Lithgow Region. Nepean Hospital is a teaching hospital that provides tertiary referral services across emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced growth and aims to support communities within and outside Sydney’s western suburbs with world-class clinical facilities, services, and care.
We are seeking a motivated and customer-focused individual to join the Allied Health Services team. This role supports outpatient clinics, acts as the first point of contact for patients and visitors, and ensures smooth clinic operations through accurate data entry, appointment scheduling, record management, and coordination with clinical teams. The role requires excellent communication, attention to detail, and a commitment to confidentiality and patient care.
If you are passionate about making a difference in the healthcare journey and thrive in a dynamic, team-oriented environment, this is your opportunity to contribute to the wellbeing of our community.
Position details
- Location : Nepean Hospital
- Employment Type : Permanent Part Time
- Hours Per Week : 16
- Position Classification : Administration Officer Level 3
- Remuneration : $34.46 - $35.54 per hour
- Requisition ID : REQ
- Applications Close : 22/09/2025
What you will bring to the role
- Demonstrated experience in a customer service setting including reception duties, phone enquiries, appointment scheduling and data entry
- Demonstrated effective customer service skills
- Excellent oral and written communication skills
- Demonstrated effective interpersonal skills
- Demonstrated ability to learn new processes
- Ability to work independently and within a multidisciplinary team effectively
- Flexibility and initiative
Benefits
- Salary Packaging for tax savings
- Novated Leasing
- Education opportunities through Education Training Service (over 110 courses per year)
- Employee Assistance Program (EAP) for staff and family
- Fitness Passport
About NBMLHD and NBMLHD values
NBMLHD is committed to creating a diverse and inclusive environment. We encourage candidates from Aboriginal and Torres Strait Islander communities, LGBTIQA+ individuals, CALD backgrounds, neurodiverse individuals, and people with disabilities to apply.
We uphold the CORE values: Collaboration, Openness, Respect and Empowerment.
NBMLHD is committed to child safe standards. For more information, please refer to the Child Safe Standards.
Need more information?
- Click here for the Position Description
- Find out more about applying for this position
For role-related queries, contact Jennifer Borg at
Other information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industry: Hospitals and Health Care
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