**Airport Operations Manager Role Overview**
We are seeking a highly motivated and experienced Airport Operations Manager to join our team. This key role is responsible for overseeing the day-to-day operations of our airport facility, ensuring that all activities are conducted in a safe and efficient manner.
**Key Responsibilities:**
1. Managing domestic and International operational performance
2. Consistency in achieving KPI's relating to safety, on-time performance, customer satisfaction and financial deliverables
3. Management of the airport's customer service delivery to ensure it is in line with our brand values
4. Development and ongoing performance management of all relevant team members
5. Oversee data reporting used by us within our Ground Handling business to ensure compliance
6. Attend to daily airline meetings associated with airlines day of operations
7. Working with airlines on day of operations and reporting and responding to information associated with the services we provide
8. Complete all relevant shift reports required of this position prior to end of shift
9. Identify new service opportunities with prospective Airlines
10. Where required, resource management related to Day of Operations as well as arranging replacement staff due to unplanned leave or surge requirements
11. Where required, conduct pre planning of flying activity in advance, commonly known as