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Business analyst(ai)

Canberra
Adactin
Business analyst
Posted: 29 March
Offer description

Adactin Group is a 100% Australian-owned global IT consulting company, headquartered in Sydney. We are a trusted technology partner helping organizations drive end-to-end digital transformation through our deep expertise in Microsoft and AWS ecosystems, AI-powered Digital Engineering, and future-ready Quality Assurance.

Our managed delivery approach, backed by domain expertise, ensures successful outcomes for every project.

At Adactin, we believe in the power of our people. We foster a dynamic and supportive environment where your career can grow alongside exciting projects that shape the future of technology. Join us, and be part of a team committed to innovation, excellence, and making a difference.

Key Responsibilities:

* Elicit, analyse and document business, data and AI requirements; decompose into epics, features and user stories with testable acceptance criteria.
* Define non-functional needs specific to AI (transparency, safety, robustness, latency, security, privacy).
* Map processes/decision points to decide AI vs rules based and specify human authority levels and HITL checkpoints.
* Co design evaluation frameworks for AI features (ground truth datasets, baselines; monitor performance, drift and fairness over time).
* Partner with data scientists/engineers & product owners to turn outcomes into model objectives, features and data constraints.
* Lead workshops, discovery and backlog refinement; produce service blueprints & future state workflows across teams.
* Develop acceptance criteria and test cases for AI/ML features (shadow testing, A/B trials, red teaming, rollback plans).
* Document prompt/model assumptions, guardrails and safety constraints (retrieval scope, prompt patterns, redaction).
* Contribute to privacy threshold assessments / PIAs, threat risk assessments and records management of AI artefacts.
* Ensure alignment with oraganizations Internal AI Policy, AI Governance Framework, and Data Governance Framework/Data Policy; coordinate approvals with governance forums.
* Support change management, comms & training for AI enabled processes and tools (e.g., Copilot scenarios).
* Participate in Communities of Practice and continuous improvement across relevant areas of organization.

Qualifications/Experience:

The Business Analyst or Systems Analyst must have:

* 3+ years as a BA/Systems Analyst in digital/service delivery, including agile teams.
* Hands on experience supporting AI enabled products within the Microsoft Stack (ML, NLP/LLMs, Copilot or intelligent automation) from discovery to delivery.
* Proven ability to write testable stories and acceptance criteria for AI features (incl. evaluation metrics & guardrails).
* Working knowledge of responsible & secure AI (privacy by design, human oversight, explainability, bias mitigation).
* Workshop facilitation and stakeholder engagement across technical and non-technical audiences.
* Proficiency with Azure DevOps and Miro (or equivalent).
* Excellent written and verbal communication; able to influence decisions with evidence and prototypes

To be considered for this role, you must be an Australian Citizen with Baseline Security Clearance.

Feel free to contact anusha.borra@adactin.com, to know more details about the role.

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