About the role
Fixed term temporary part time opportunity to provide efficient administration support to the Discharge Transit Centre (DTC) at the Royal Brisbane and Women's Hospital by liaising with patients, staff and external contacts to coordinate timely admission, discharge and transport of patients.
About you
- Provide a confidential and courteous reception service with an excellent customer focus in a friendly and helpful manner, with the ability to communicate clearly and confidently in a written and oral capacity with patients, their families, staff and other contacts, including scheduling interpreter services where required.
- Contribute to the daily operation of the service by completing general administration duties such as faxing, photocopying, and scanning.
- Contribute to patient flow efficiencies within the service by using available systems and liaising with a range of staff to complete admissions, discharges and patient transfers in a timely manner, including completing associated paperwork and procedures.
- Coordinate an efficient and timely patient transport service by monitoring requests, coding and allocating bookings and liaising with external transport services.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
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