Job Title: Telecommunications Support Specialist
The Emergency Department's Telecommunications Support Specialist plays a pivotal role in facilitating seamless communication between medical and nursing teams within a dynamic 24-hour environment.
The key responsibilities of this position include:
* Effectively managing clerical tasks to ensure the smooth operation of the department.
* Coordinating communication to maintain optimal workflow.
The ideal candidate will possess extensive knowledge of hospital policies and procedures related to patient classifications and admission types. They will also be responsible for interviewing and recording patient attendance using hospital systems, such as IPM and Electronic Medical Records.
In addition to these duties, the Telecommunications Support Specialist will support the entire hospital by admitting patients to wards and operating the switchboard and paging system after hours. This role requires exceptional organizational skills, attention to detail, and the ability to work well under pressure.