Aboriginal and Torres Strait Islander Targeted - Train Guard, Training Program
This role is an opportunity to embark on a dynamic career as a Train Guard with Sydney Trains.
About the Role
You will participate in a paid six-month intensive Trainee Train Guard program to develop the skills and capabilities needed to become a qualified Train Guard. This includes providing customer service and physical assistance, ensuring passengers safely board and alight trains, dispatching trains from platforms, maintaining onboard safety and communicating passenger service information via public announcements.
Throughout your training, you will learn how to carry out all the role responsibilities of a Train Guard, including managing safety issues and maintaining smooth, efficient train operations.
About You
* You are prepared to commit to a long-term career as a Train Guard and a demanding training program.
* You understand that as a qualified Train Guard, you will be rostered for varying shift start and finish times within a 24-hour, seven-day-a-week timetable.
* You enjoy interacting with customers, can tailor your communication style to people from all walks of life, and provide clear and accurate instructions.
* You can work with minimal direction and proactively identify and resolve issues to a high standard.
* You are safety conscious, prioritising the safety of passengers, your team and yourself by adhering to all relevant safety practices and procedures.
* You are resilient and can remain calm in challenging situations in a fast-paced, changing work environment.
* Previous experience working in a safety-focused workplace is highly desirable.
About Sydney Trains
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
This role uses an Aboriginal-targeted recruitment process as part of Transport's Anti-Discrimination Board of NSW (ADB) exemption 2022-2027/Government Sector Employment (GSE) rule 26.