Join to apply for the Contract Receptionist Position role at AmTrust Financial Services, Inc.
Overview
AmTrust Financial Services is searching for an energetic and motivated person to join our team and support mail services, functions, and operations at the Cleveland, Ohio location.
Qualified candidates will have experience in a fast-paced working environment, are extremely reliable, and very punctual.
This position requires constant engagement with staff and service providers; a friendly personality and strong verbal communication skills are essential.
Responsibilities
Mailroom coverage
Sort and log incoming mail
Deliver inter-office correspondence and packages from one department or individual to another within an office
Maintain shipping and mailing supply inventory and fulfillment
Pick up outgoing mail from departments and prepare packages for shipment
Determine the best method of box selection, labeling, and shipment of packages
Make arrangements with carriers
Achieve productivity and meet pick-up and delivery times and expectations
Assist with office and facilities services needs
Other projects or duties as assigned
Skills & Qualifications
Follow procedures based on Mailroom Procedures Manual
Strong communication, organizational, and customer service skills
Detail-oriented
Ability to multi-task
Ability to stand and carry packages for long periods of time
Time management
Ability to work independently
Ability to prioritize
Ability to use basic office equipment
Perform finishing work on documents to be mailed: metering, folding, and inserting
Perform fulfillment functions: assembly, packaging, shipping, and tracking of materials
May be required to operate electronic and hand pallet jacks, which requires forklift training and certification
Trace and resolve mail problems with USPS, presort vendors, and express and local delivery services
Identify and engage appropriate resources for problem resolution and initiate process improvement when applicable
High school diploma or equivalent
Able to lift and move up to 50 pounds
Proficient in Microsoft Office (Word, Excel, Outlook)
Teamwork
This job description provides a general overview of the job requirements and does not list all activities, duties, or responsibilities. AmTrust reserves the right to revise this description at any time.
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