As a Retail Store Manager, you will lead and develop your team to deliver exceptional customer experiences.
About the Role
* The role involves leading and developing a high-performing team to achieve sales targets and financial objectives.
* You will be responsible for maintaining merchandising standards and delivering seamless in-store experiences for digital customers.
* Providing training, coaching, and empowering your team to ensure legendary customer service is key to success in this role.
Your Key Responsibilities
* Develop and execute strategies to increase sales and achieve wage control through stock rotation and inventory management.
* Recruit, select, and onboard new team members, ensuring they have the necessary skills and knowledge to excel in their roles.
* Train and develop existing team members to improve their skills and performance, with a focus on excellence in customer service.
* Manage and maintain accurate records of sales, inventory, and employee performance, providing valuable insights for business growth and development.
What We Offer
* Career progression opportunities within our company, allowing you to grow and develop your leadership skills.
* A supportive and inclusive work environment that fosters collaboration and teamwork.
* The opportunity to work with a talented team of professionals who are passionate about fashion footwear and committed to delivering exceptional customer experiences.
Requirements
* Experience in retail, hospitality, or sales management, with a proven track record of success.
* Strong leadership and team development skills, with the ability to motivate and inspire teams to achieve their best.
* Effective communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
* Ability to thrive in a fast-paced and dynamic environment, with a willingness to adapt and learn quickly.
* Passion for fashion footwear and commitment to delivering exceptional customer experiences, with a focus on creating memorable moments for every customer interaction.